Don’t Just Use ChatGPT — Build One That Works for Your Team
Modernize Operations with Tailored GPTs and AI Chatbots
Learn to automate real business workflows with custom GPTs and no-code chatbots — no programming required.
Duration: 2 days
Delivery Mode: Instructor-led (Physical Class)
HRDC Claimable: Yes
A regional HR department spent 10+ hours a week answering the same onboarding questions. After deploying a GPT-based internal chatbot trained on their SOPs, inquiries dropped by 80% — and new hires received answers in seconds, not days.
In 2024, a property management firm in Malaysia created a custom GPT to manage internal IT support FAQs.
Outcome:
Reduced repetitive email queries by over 70%
Increased internal satisfaction with faster turnaround
Managers began requesting GPTs for other departments (HR, finance, and operations)
Automate business workflows using GPTs and no-code AI tools
Build internal knowledge bots for HR, training, and support
Deploy real AI chatbots using your company content
AI Can Save Hours — But Most Teams Don’t Know Where to Start
This course gives you the tools, templates, and hands-on support to launch your own department-specific AI solutions.
Problem: Employees are overwhelmed with repetitive tasks
Solution: Automate responses using GPTs trained on SOPs and internal FAQs
Problem: AI tools feel complex and inaccessible
Solution: Use Dify’s no-code platform to build functional chatbots without coding
Problem: Organizations lack AI implementation strategy
Solution: Learn how to design and roll out GPT-based tools department-wide
Problem: GPTs don’t understand your business context
Solution: Train them with real documents, workflows, and policies
42%
of Malaysian SMEs plan to adopt AI chatbots by 2025
Source: MDEC Digital Business Adoption Survey 2024
20%
of employees' time is squandered on repeat internal queries.
Source: McKinsey Global Institute
45-70%
increase in task automation for teams using no-code GPT tools.
Source: Forrester Tech Leaders AI Survey 2024
Turn AI Hype Into Real Productivity — One Workflow at a Time
Learn how to build, train, and deploy custom GPTs and chatbots for your team
Modernize Operations with Tailored GPTs and AI Chatbots is a hands-on, business-first course designed to help non-technical professionals build and deploy AI assistants. In 2 days, you'll gain the tools and guidance needed to create internal bots, automate team workflows, and modernize operations — no code required.
This 2-day training walks you through designing, building, training, and launching GPTs and chatbots using hands-on labs, group collaboration, and expert support.
HR, trainers, ops, admin, support, sales, and marketing professionals with no coding background
Basic digital literacy. No programming or AI experience required.
Automate repetitive queries across departments
Launch your own AI chatbot without a tech team
Train AI tools using your own PDFs, SOPs, and policies
Reduce operational workload and boost turnaround time
Apply no-code tools like Dify, OpenAI API, and DeepSeek
Module 1: Map workflow automation use cases
Module 2: Build your own custom GPT with ChatGPT Plus
Module 3: Create GPT tutors for onboarding and L&D
Module 4: Connect GPTs to internal documents
Module 5: Design a rollout strategy and integration plan
Module 6: Set up OpenAI and DeepSeek APIs
Module 7: Learn the Dify no-code chatbot interface
Module 8: Build chatbot logic and upload sample data
Module 9: Train chatbot on real documents and test responses
Module 10: Deploy chatbots internally and demo your results
You Don’t Need to Learn AI — You Need to Use It
This course skips the hype and goes straight to what matters: building AI assistants that actually solve problems. You’ll walk away with a live, working chatbot — built by you, using your content, ready to serve your team. No devs needed.
FAQs
Do I need coding skills to join this course?
No. Everything is built using no-code tools like Dify and ChatGPT builder.
Can I use my own company content in the chatbot?
Will I need a paid OpenAI account?
Can this course be delivered for my whole team?
Is the chatbot ready for real deployment after class?
Is this course HRDC Claimable?
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