
Modernize Operations with Tailored GPTs and AI Chatbots
Still Relying on Emails, Spreadsheets & Manual Replies?
In many Malaysian companies, internal workflows and employee support are still run manually—whether it’s onboarding new hires, replying to FAQs, or sharing SOPs across teams. The result? Delays, repeated work, and inconsistent communication. Meanwhile, global firms are automating all of this with AI—and doing it without writing a single line of code.
The Workplace Bottlenecks—and How This Course Breaks Them
Problem: Staff waste time answering the same questions repeatedly.
The Reality: HR and support teams handle repeated queries daily—about leave policies, processes, or tools.
The Solution: Learn to create custom GPTs and chatbots that answer these automatically using your company’s knowledge base.
Problem: Workflows are slow and unscalable across departments.
The Reality: Manual onboarding, sales handovers, or SOP sharing cause delays and errors.
The Solution: Automate onboarding, content delivery, and internal support using smart assistants tailored to your exact processes.
Problem: You want automation, but your team has zero coding skills.
The Reality: Most automation tools require developers or expensive platforms.
The Solution: This course uses no-code tools like ChatGPT Plus and Dify, so anyone can build AI bots—without programming.
Problem: You’ve heard of GPTs, but don’t know where to start.
The Reality: The tools are powerful but intimidating without clear guidance.
The Solution: Our guided labs, real-world projects, and step-by-step demos make it easy for anyone to build, test, and deploy AI chatbots.
Course Overview
This 2-day hands-on training equips participants with the skills to design and deploy customized GPTs and AI chatbots—without writing a single line of code. You’ll work with ChatGPT Plus, Dify, OpenAI, and DeepSeek to build smart virtual assistants that automate tasks, streamline internal communication, and improve team efficiency.
By the end of the course, you'll have live bots running on real data—from HR onboarding helpers to customer service agents and internal FAQ assistants.
Outcomes & Benefits
Understand AI’s role in internal operations and automation
Build custom GPTs using ChatGPT Plus
Create intelligent, no-code chatbots using Dify
Train bots with company-specific documents, FAQs, and SOPs
Automate employee onboarding, internal inquiries, and team support
Deploy working bots to your website or internal system
Use real-time AI tools to improve response speed, reduce workload
Who Should Attend
HR and L&D teams creating AI onboarding tutors
Sales & marketing teams automating content delivery
Operations staff aiming to streamline internal processes
Customer support teams building scalable AI agents
Trainers looking to create AI assistants for internal learning
Non-tech professionals who want to use AI without coding
Course Delivery Details
Duration: 2 Days
Format: Instructor-led or Virtual Instructor-led
Hands-on Activities: Included throughout the session
HRDC Claimable: Yes
Promo Price: RM1,900 only (Normal Price: RM2,500)
Date: 24th - 25th July 2025
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