ITIL4 Foundation

Kevin Dutton: Global Authority in IT Service Management
With 29 years of IT industry experience and comprehensive ITIL expertise, Kevin Dutton stands as a distinguished IT Service Management consultant and trainer with exceptional international credentials. As an ITIL 4 Managing Professional and ITIL Expert, he brings unparalleled depth to service management implementations across diverse global environments.
Kevin's impressive certification portfolio includes complete ITIL v3 and ITIL 4 credentials, plus specialized certifications in COBIT, Lean IT, DevOps, and ISO/IEC 20000. As a PeopleCert and APMG accredited trainer, he delivers consistently exceptional learning experiences validated by participants worldwide.
His global consulting experience spans Asia, Europe, North America, and the Middle East, where he's successfully designed and implemented service management solutions for multinational organizations across telecommunications, financial services, healthcare, insurance, manufacturing, and technology sectors.
Kevin's practical approach to service management is grounded in real-world implementation expertise, including process design, transition management, and maturity assessments. His contributions have helped organizations achieve operational excellence while aligning with ISO/IEC 20000 standards.
Beyond technical expertise, Kevin excels as a customer-oriented professional who quickly absorbs and understands diverse organizational environments, allowing him to contribute immediately to improvement initiatives. His strategic insights, combined with practical implementation knowledge, enable organizations to realize tangible business value through optimized IT service delivery.
For organizations seeking world-class IT service management expertise from a practitioner with genuine global experience, Kevin Dutton delivers transformative results through expert guidance and practical knowledge transfer.RetryClaude can make mistakes. Please double-check responses.