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DIGITAL TRANSFORMATION

The integration of digital technology into all elements of a business, radically changing how you operate and give value to clients, is known as digital transformation. It's also a cultural shift requiring firms to constantly challenge the status quo, experiment, and learn to accept failure.

It goes beyond traditional sales, marketing, and customer service functions. Digital transformation, on the other hand, starts and ends with how you think about and interact with customers. With digital technology on our side, we have the opportunity to rethink how we do business — how we engage our customers — as we move from paper to spreadsheets to smart applications for managing our businesses.

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ACA: Agile Change Agent

RM4,800.00

ILT/VILT

The ACA: Agile Change Agent course teaches you and your colleagues how to scope, plan, and manage change initiatives, with a focus on learning strategies that you can apply to projects and change initiatives.

 

Training Duration: 3 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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CMF: Change Management Foundation

RM4,800.00

ILT/VILT

Change management is an essential component of business optimization, both for individual initiatives and for overall organizational goals. The goal and benefits of change, transition, and transformation management, as well as the roles involved, are all explained in detail in Change Management.

 

Training Duration: 3 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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CMP: Change Management Practitioner

RM4,800.00

ILT/VILT

In today's increasingly competitive environment, change management is critical to a company's long-term success.

 

The APMG International Change Management syllabus equips managers with the skills, theories, and methodologies they need to initiate, support, and drive change in their organizations.

 

This popular Change Management course will prepare you not just to pass the APMG Change Management Practitioner certification exam, but also to put your newfound knowledge into practice.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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DF: DevOps Fundamentals

RM4,100.00

ILT/VILT

Anyone working on an Agile or DevOps team should start with DevOps Fundamentals. Improved workflows and faster deployments begin with everyone on the team having a solid understanding of DevOps basics.

 

Training Duration: 3 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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DITSM: DevOps And ITSM

RM1,500.00

ILT/VILT

Since DevOps is gaining momentum, one-size-fits-all solutions or formulae that ensure a successful DevOps implementation do not exist. In an organization where ITIL processes have been part of organizing the life cycle of a service, the challenge is to identify the areas where you will get the most value for money through improved collaboration in and between multidisciplinary teams in DevOps initiatives.

 

How can organizations benefit from DevOps and ITIL methodologies? That is why this DevOps and IT Service Management training will prepare students to review and consider how ITIL processes applied in a pragmatic, and customized manner, can make a significant impact on delivering IT services. Students will be prepared to be judicious in the way that they apply continuous improvement on processes, in this way organizations benefit from DevOps and ITIL methodologies.

 

Training Duration: 1 Day

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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DPES: DevOps Professional - Enable & Scale

RM4,100.00

ILT/VILT

The DASA DevOps Professional - Enable and Scale certification is designed to teach the foundational knowledge required to implement DevOps. This DevOps course will teach you how to apply the necessary skills to practice DevOps using DevOps theory, practical examples and exercises, and interactive group discussions.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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DPO: DevOps Product Owner

RM4,100.00

ILT/VILT

The DASA DevOps Product Owner Certification builds on existing Agile Product Owner programs by addressing the expanded range of needs that Product Owners encounter when teams begin to take on both development and operations responsibilities.

 

Traditional Agile and Scrum principles and capabilities are covered, but in the context of DevOps. As a result, this program is appropriate for new and aspiring Product Owners, as well as experienced Product Owners interested in learning more about how their work is changing as a result of DevOps.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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EAF: Enterprise Architecture Framework

RM9,100.00

ILT/VILT

This course teaches Enterprise Architecture across four domains: Business, Data, Applications, and Technology, with a focus on TOGAF.

 

It aims to unite different methodologies in business planning, IT Architecture and project management under one common framework. Participants will learn to implement the Architecture Development Method (ADM) and Architecture Change Management, manage architecture requirements, and organize the Architecture Landscape. The course is designed for all architects, IT governance teams, middle to senior management.

 

The course is suitable for those who want to acquire knowledge on enterprise architecture concepts and TOGAF framework, and want to enhance their IT governance and project management skills.

 

Training Duration: 4 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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ISOAD: ISO/IEC 20000 Auditor

RM4,700.00

ILT/VILT

Clients expect their IT Service Providers (internal or external) to demonstrate that they are capable of providing the needed service quality and that they have adequate service management systems in place. ISO IEC 20000 is an internationally recognised standard for IT Service Management that defines the requirements for a service provider to plan, establish, implement, run, monitor, review, maintain, and enhance an SMS based on processes. Design, transition, delivery, and improvement of services to meet agreed-upon service objectives are among the requirements. ISO IEC 20000 certification is granted after Registered Certification Bodies undertake audits to confirm that a service provider plans, instals, and operates an IT Service Management system in accordance with the standard's requirements.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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ISOF: ISO/IEC 20000 Foundation

RM4,200.00

ILT/VILT

The world's most widely accepted standard for certifying excellent IT Service Management.

 

The international standard ISO/IEC 20000 is dedicated to IT Service Management. It refers to a collection of management processes that together create a service management system for the efficient delivery of services to a company's clients.

 

Training Duration: 3 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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ISOP: ISO/IEC 20000 Practitioner

RM5,700.00

ILT/VILT

This ISO IEC 20000 Practitioner training course will provide you with enough knowledge of ISO IEC 20000 and its application to analyze and apply what you've learned to a variety of activities that will help you meet the requirements of Part 1 and achieve and maintain ISO IEC 20000 certification.

 

The course covers the standard's second edition (ISO IEC 20000-1:2011), which supersedes and replaces the first edition (ISO IEC 20000-1:2005). Students who have completed this course will be well equipped to pass the accompanying ISO IEC 20000 Practitioner certification exam.

 

Training Duration: 3 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

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ITIL4-CDS: ITIL4 Create, Deliver And Support

RM6,500.00

ILT/VILT

ITIL 4 Specialist Create, Deliver, and Support is designed for ITSM professionals who are responsible for the end-to-end delivery of IT-enabled and digital goods and services.

 

CDS offers advice on the cultural and team management components of product and service management, as well as an introduction of the many tools and technology available to help with service management.

 

Training Duration: 3 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.

 

Download Course Outline

Dynamics 365

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