Overview of Dynamics 365 Customer Engagement Business Apps - Sales, Service and Marketing
Tue, 22 Mar
|Webinar
Discover in this FOC overview session how Microsoft Dynamics 365 brings together customers and products, people and data from the back office to the front line to bridge sales and service, supply chain and storefronts with connected business applications to reach more customers in more places.
Time & Location
22 Mar 2022, 10:30 am – 12:30 pm MYT
Webinar
About the event
Customer relationship management, or CRM, is a data-driven solution or system that helps businesses in managing operations involving prospects and customers. CRM systems provide a comprehensive solution that supports activities such as sales, marketing, and service, such as customer or field service, from tracking leads to managing sales data. Customer relationship management software keeps all of your data in one place. With all of the data in one location, members of the team can see exactly what they need, when they need it.
Users can track sales prospects, automate marketing chores, gain insight into customer behavior, and create customized reports and dashboards using many customer relationship management systems. The enhanced productivity that comes from centralizing processes and data allows sales and marketing teams to concentrate on what matters most, remain on top of all possibilities, and create a better customer experience.
4 REASONS PEOPLE ARE CHOOSING DYNAMICS 365 (CRM)
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