Generative AI is rapidly transforming how professionals write, analyze, communicate, and make decisions. Yet many organizations struggle to move beyond casual AI experimentation into structured, responsible workplace application. The Generative AI for Daily Work Optimization course provides a practical, governance-aware approach to integrating AI tools into daily business workflows.
This 2-day instructor-led program introduces foundational Generative AI concepts, including large language models (LLMs), natural language processing (NLP), tokenization, and fine-tuning. Participants explore leading AI tools such as ChatGPT, Gemini, Copilot, DeepSeek, Claude, and Perplexity, understanding where each tool performs best and their practical limitations.
A strong emphasis is placed on prompt engineering. Participants learn structured prompting frameworks, tone control strategies, vocabulary adjustment, and the “Ultimate Prompt” method to improve output quality. The course also addresses AI limitations, hallucination risks, and responsible usage aligned with PDPA, internal governance, and ethical standards.
Day 1 focuses on communication and content optimization. Participants practice:
Drafting business proposals and SOPs using chain-of-thought prompting
Evaluating business ideas using tree-of-thought reasoning
Summarizing complex documents such as financial reports
Translating legal language into plain English
Personalizing AI outputs to match individual writing styles
Day 2 transitions into applied business productivity. Participants explore AI-powered spreadsheet automation, including formula generation, macro writing, data cleaning, visualization, and insight extraction. They also simulate real-world stakeholder engagement using AI-generated personas and customized communication scripts.
Presentation mastery is covered through AI-assisted slide generation, design suggestions, image creation, and content evaluation. The course concludes with insights into automation trends, AI agents, workflow orchestration, and the evolving skillset required in AI-augmented workplaces.
By the end of this course, participants will be able to:
Apply structured prompting strategies confidently
Optimize business writing and communication with AI
Automate spreadsheet tasks and data workflows
Integrate AI responsibly within governance frameworks
Understand future-of-work implications and AI collaboration
Frequently Asked Questions
Is this course HRDC claimable?
Yes. This course is HRDC claimable subject to approval and compliance with HRD Corp requirements. Organizations may apply for funding support according to HRDC guidelines.
Can this course be customized for our department workflows?
Yes. The training can be tailored to align with your organization’s internal processes, compliance requirements, communication standards, and AI adoption strategy.
Will this course teach structured prompt engineering techniques?
Yes. Participants learn practical prompting frameworks, tone control strategies, chain-of-thought methods, and advanced personalization techniques to improve AI outputs.
Does this course address AI governance and data privacy risks?
Yes. The course covers PDPA considerations, hallucination risks, data leakage concerns, and ethical prompt practices to ensure responsible AI use.
Will I learn how to use AI for Excel and business presentations?
Yes. The course includes AI-assisted spreadsheet automation, formula generation, macro writing, data visualization, and AI-powered presentation creation.