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FitSM® Foundation

FITSM-F: FitSM® Foundation

RM 3,300.00Price

Discover FitSM® Foundation, a lightweight and free standards family that simplifies service management in IT service provision. Ideal for professionals seeking quick recognition for their ITSM competencies, FitSM® enables effective implementation of processes without the complexity of other frameworks. With auditable standards and a focus on core processes, it ensures essential elements for standardized IT Service Management. Get started with FitSM® today.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
  • Exam is included

 

Download Course Outline

  • IT Service Management has become a crucial component of most organizations today. It helps to streamline the activities of Information Technology into customer-facing services, which in turn improves the overall customer experience.


    FitSM is a lightweight family of standards that aims to facilitate service management in IT service provision. It is designed to be easily recognized by professionals who possess the necessary competencies to implement effective ITSM processes. One of the advantages of FitSM is that it is less detailed and complex than other frameworks, making it easier to learn and apply in practice.


    FitSM standards are auditable and focused on the core processes of IT Service Management. This means that they provide a standardized approach to managing IT services while still maintaining flexibility to adapt to different organizational needs. By implementing FitSM, organizations can achieve higher levels of efficiency, improve service quality, and enhance customer satisfaction.


    While Best Practices in IT Service Management lack some elements of standardization, FitSM has been designed to address this issue by providing auditable standards in core processes. This makes it an ideal choice for organizations that want to focus on the essentials of IT Service Management without getting bogged down in complex frameworks.

Frequently Asked Questions

What is Microsoft Power Platform?

Microsoft Power Platform is a suite of low-code tools including Power BI, Power Apps, Power Automate, and Power Pages used to build apps, automate workflows, and analyze data.

Who should attend the PL-900 course?

This course is suitable for beginners, business users, analysts, and IT professionals who want to learn low-code development and automation.

Do I need programming skills to learn Power Platform?

No. Power Platform is designed for non-technical users and does not require coding knowledge.

What will I learn in this course?

You will learn how to build apps, automate workflows, manage data, and create dashboards using Power Platform tools.

What is Dataverse in Power Platform?

Dataverse is a data platform used to store and manage business data for Power Apps and other Power Platform services.

Is this course HRDC Claimable?

Yes. This course is HRDC claimable, subject to HRDC approval and company eligibility requirements.

Can this course be customized for our organization?

Yes. The course can be tailored to your organization’s workflows, systems, and use cases.

Does this course prepare me for certification?

Yes. This course prepares participants for the Microsoft PL-900 Power Platform Fundamentals certification.


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