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HS-102: Critical Thinking & Problem Solving

HS-102: Critical Thinking & Problem Solving

RM1,300.00Price

Highly successful organisations are renowned for developing internal climates where innovation and creative solutions thrive. This highly creative, yet practical training course explores what is involved in establishing such a business environment, and will
demonstrate to delegates how to develop innovative and creative solutions to real-world business problems when they return to their workplace.

 

Training Duration: 1 Day

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
     

Download Course Outline

  • The quality of your results is based on the quality of your decisions. Your best decisions are built on a sharp and focused ability to analyse situations, people and probabilities. This interactive training course will develop these skills and more.


    Highly successful organisations are renowned for developing internal climates where innovation and creative solutions thrive. This highly creative, yet practical training course explores what is involved in establishing such a business environment, and will
    demonstrate to delegates how to develop innovative and creative solutions to real world business problems when they return to their workplace.


    The core learning experience centres around a series of practical case study exercises, which will be drawn on to illustrate the key principles involved in critical thinking and innovative problem solving. It will also enable the delegates to test their knowledge and expertise.


    Participants will develop the following competencies:

    • Ability to use and wide range of problem solving tools, techniques and trusted methods – individually and within a team – to make better decisions faster
    • Improved skills of creativity and lateral thinking; developing these skills in others
    • Learn the skills of critical thinking and how to build analytical models
    • Improved problem- solving and decision making, plus the ability to communicate your thoughts, ideas and conclusions

Frequently Asked Questions

What is agentic AI?

Agentic AI refers to intelligent AI agents that can autonomously perform tasks, make decisions, and interact with systems to achieve specific goals.

Who should attend an Agentic AI course?

This course is suitable for business leaders, managers, consultants, and decision-makers involved in digital transformation and automation initiatives.

Do I need technical skills to learn agentic AI?

No. This course focuses on strategy and business applications rather than technical implementation.

What is the difference between AI automation and agentic AI?

Traditional automation follows predefined rules, while agentic AI uses intelligent agents that can adapt, make decisions, and execute tasks dynamically.

How can businesses use AI agents?

Businesses can use AI agents for workflow automation, customer service, data processing, decision support, and operational optimization.

Is this course HRDC Claimable?

Yes. This course is HRDC claimable, subject to HRDC approval and company eligibility requirements.

Can this course be customized for our organization?

Yes. The course can be tailored to your organization’s processes, industry use cases, and AI strategy.

Is there a certification for this course?

Yes. This course prepares participants for the CertNexus AgenticAIBIZ™ (AGZ-110) certification.


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