HS-103: High Impact Business Writing Skills

This course will help you learn to organize your writing so the process of composing a business letter, email, or report is smoother and faster.

Learn how to choose the best format for your message, organize the information so it’s easy to read, and condense content for the most effective messaging. Practice crafting a clear response to a complex email and writing a persuasive cover letter.

Learn how to create business documents that say what you mean and achieve the results you want. This course not only covers the basics of how to improve your writing skills but also how to achieve the right result from your written correspondence.

This programme is designed specifically for:

• All Levels and Job Roles

The course is an Interactive and enjoyable course that will involve:

• Brain-friendly/Interactive Lectures
• Practical Exercises
• Interactive and Engaging Learning
• Group Discussions
• Experiential Learning

Participants must have a basic level of English Proficiency (staff who write e-mails or other documents daily, but have problems with fundamental principles that prevent their writing from being more accurate, professional, structured and reader-friendly). Participants must have some knowledge of report writing.

Participants to bring along 1 or 2 samples of their emails and reports that they will work on for improvement during the workshop. To make sure that the programme is relevant to the
participant’s report writing needs, we use their own reports as practice exercise. Samples will be sent to trainer two weeks before the programme date.

• All participants are required to bring their own laptops and pen drives.
• The venue should have access to WIFI

• How to compose an effective business letter, memo, email and report
• Structure your business documents effectively
• Avoid common grammatical mistakes
• Write in a clear, concise style
• Get your message across convincingly
• Organize and structure ideas logically and with appropriate language structures to convey the ideas with clarity, and reader-friendly
• Understand style and tone strategies appropriate to the audience
• Give your business documents that final polish before you send them

Module 1: GENERAL PRINCIPLES OF WRITING

• Clarifying your objective – know where you’re going and you’ll know when you’ve arrived
• Quick and clear messages – six questions to clarify your thinking
• Who is going to read your document? Knowing your reader helps you pitch your message