ITIL® Product Version 5 is an advanced, instructor-led training programme designed for professionals responsible for managing digital products in today's fast-paced, customer-driven environment. The course provides a structured framework for planning, developing, delivering, and continually improving digital products while aligning product strategy with business goals, customer needs, and technology capabilities.
As organizations increasingly adopt product-centric operating models, success depends on more than delivering functional technology. Teams must collaborate across product management, service management, development, operations, and business functions to ensure digital products continuously create value. ITIL Product Version 5 equips professionals with the knowledge and practical skills needed to manage products as integrated value streams that support innovation, operational excellence, and customer satisfaction.
Throughout this three-day programme, participants explore the complete ITIL Product and Service Lifecycle, covering every stage from discovery and design to acquisition, development, transition, operation, delivery, and support. The course also demonstrates how modern practices—including Agile, DevOps, Artificial Intelligence (AI), automation, and governance—enhance product lifecycle management and accelerate value delivery.
Training Duration: 3 Days
- Certificate Of Completion Available
- Group Private Class
- VILT Class Available
- SBL-Khas Claimable