Microsoft Copilot Studio enables organizations to create powerful, conversational AI agents that automate processes, simplify support functions, and enhance productivity. This course provides a complete, structured pathway—from beginner understanding to expert-level design and deployment.
Participants will learn how to:
build conversational flows using topics and triggers,
design prompt-driven logic for accurate responses,
integrate data sources such as SharePoint, Dataverse & external APIs,
embed Power Automate actions into their bots,
design multi-turn conversations,
handle exceptions, fallbacks & escalation paths, and
deploy AI agents with governance, safety controls, and analytics.
By the end of the Microsoft Copilot Studio from Beginner to Expert course, participants will have the skills to create production-ready AI agents aligned with business requirements across HR, finance, operations, customer service, and more.
Training Duration: 2 Days
- Certificate Of Completion Available
- Group Private Class
- VILT Class Available
- HRD Corp SBL-Khas Claimable
This intensive hands-on course takes you from foundational understanding to expert-level implementation of Microsoft Copilot Studio. You will learn how to build, extend, and optimize conversational AI agents that connect to enterprise data, leverage automation, and integrate seamlessly across the Microsoft ecosystem. From creating your first agent to deploying advanced orchestrations, you will gain the skills to design production-ready AI copilots that deliver measurable business value.