GRC-117: Building Custom AI Chatbots Using Power Virtual Agents

One of the greatest ways to immediately start reaping the benefits of your AI-driven assistance, such as decreased expenses, more engaged consumers, and increased employee happiness, is to design your chatbot using solid, easy-to-use software.

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Module 1: Introduction to Power Virtual Agents

Module 2: Power Automate & other integrations

Module 3: Power Platform & Microsoft Teams

Module 4: Optimization

Module 5: Extending Power Virtual Agents (Optional)

Gerald Hoong is the CEO and master trainer of GemRain Consulting in Malaysia, specializing in Microsoft products and technologies. He has been a trainer since 1996 and a speaker at various IT conferences around the world. He is highly sought-after in the Asia Pacific region for his expertise in Data Science, Machine Learning, and Artificial Intelligence.

With over 30 professional qualifications, he creates and customizes training courses for clients and has established a customer base in Europe. He is an honoree of the Global Outstanding Leadership Award from Education 2.0 Conference, Dubai 2022, in recognition of his exceptional academic and professional contributions to the field of education.