CLPM-101: Digital Transformation for SMEs

Digital Transformation for SMEs is a 2-day instructor-led course tailored for business owners, managers, and decision-makers in small and medium enterprises. This program equips leaders with the knowledge and tools to navigate their organization’s digital transformation journey—from vision to execution.

Participants will first gain a clear understanding of what digital transformation means in the context of SMEs. You’ll explore how core technologies such as cloud computing, AI, IoT, and Big Data can improve operational efficiency, customer engagement, and long-term competitiveness.

Through real-world case studies, interactive activities, and strategic exercises, learners will:

• Assess digital readiness

• Develop a transformation roadmap with key initiatives, KPIs, risks, and sequencing

• Evaluate vendors and weigh the pros and cons of in-house vs. outsourced digital capabilities

• Manage project delivery using effective project methodologies and risk mitigation practices

The course also emphasizes cybersecurity awareness, change management, and the critical role of leadership in building a digital-first culture. You’ll explore how to develop internal digital capabilities and foster a mindset of continuous innovation.

By the end of the course, participants will be able to:

• Create a digital transformation strategy tailored to their SME

• Identify and prioritize relevant technologies

• Lead cross-functional digital initiatives

• Manage change, vendors, and project risks

• Track success using relevant KPIs and ROI metrics

Ideal for SME owners, managers, and transformation leads, this course enables you to take control of your digital journey with confidence and clarity.