GAI-103: Mastering ChatGPT for Business Writing

GAI-103: Mastering ChatGPT for Business Writing is a 1-day instructor-led course designed to help professionals harness the power of AI to craft clear, impactful, and personalized business communications—especially emails.

Ideal for professionals with no prior AI experience, this course offers hands-on exposure to ChatGPT’s capabilities for business writing. You'll learn how to set up and interact with ChatGPT effectively, turning it into your personal writing assistant for everything from day-to-day correspondence to high-converting cold emails.

Participants will begin by learning how ChatGPT works and how to frame prompts that yield business-appropriate results. The training dives into techniques for analyzing email content, replying with professionalism, and fine-tuning tone depending on the audience.

Other modules focus on long-form emails—how to skim, summarize, and reply with clarity—and crafting cold emails that actually get responses. The course wraps up with personalization strategies using profile data to tailor messages and improve response rates.

By the end of this course, participants will:

• Be able to prompt ChatGPT effectively for email writing tasks.

• Master tone setting for various scenarios—from formal to friendly.

• Respond to long or unclear emails with AI-assisted clarity.

• Create persuasive and relevant cold emails.

• Tailor email messages using personalization techniques.

Whether you're in sales, marketing, admin, or executive roles, this course empowers you to communicate more effectively while saving time. If writing emails feels like a chore, this workshop shows you how to make AI do the heavy lifting—without sacrificing quality.