Stakeholder Relationship Management
2 Days per class
Remarks
Fully claimable under HRDC
Up to 25 pax per class
On-site delivery at your company’s location (travel and accommodation charges apply for locations outside Klang Valley)
The fees stated are for 3 classes
Promo fee is billed upfront during the first class, whether with HRDC grant or not
RM 16,500
Fees for 3 classes
RM 5,500/class ONLY
Stakeholder Relationship Management is a practical 2-day instructor-led workshop designed for professionals navigating complex stakeholder landscapes. Whether leading a transformation, managing cross-functional teams, or driving strategic initiatives, your ability to engage, influence, and align stakeholders is essential to success.
This course equips participants with the tools and frameworks needed to:
Map stakeholders using the Power-Interest Matrix
Clarify governance roles and define communication plans using the RACI Matrix
Build empathy and influence using DISC and MBTI personality insights
Resolve stakeholder conflicts with proven models like the Thomas-Kilmann Instrument (TKI) and Interest-Based Relational Approach
On Day 1, the focus is on foundational strategy—understanding the stakeholder lifecycle, defining governance roles (e.g., Sponsor, Portfolio Manager, Product Manager), and adapting communication styles using behavior models. Participants will also learn how to manage expectations and influence key decision-makers across a project lifecycle.
Day 2 goes deeper into emotional intelligence, trust building, conflict navigation, and cross-functional collaboration. Participants will use MBTI profiles to decode stakeholder behaviors and develop long-term engagement plans that extend beyond project closure.
Real-world case discussions, simulations, and interactive activities ensure learners leave with actionable strategies tailored to their workplace.
By the end of this course, participants will be able to:
Design personalized communication and engagement strategies
Align stakeholder objectives with business outcomes and project KPIs
Lead with empathy and navigate difficult conversations with confidence
Sustain relationships across departments, hierarchies, and project stages
Ideal for professionals in project, product, change, or leadership roles—this course turns stakeholder challenges into opportunities for alignment, influence, and lasting impact.
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