In today’s evolving workplace, Generative AI is no longer futuristic — it’s a practical tool driving clarity, productivity, and efficiency across industries. From document generation and stakeholder communication to analysis and reporting, AI is redefining how professionals work and make decisions.
This 2-day instructor-led program introduces learners to Generative AI fundamentals and real-world applications using tools like ChatGPT, Gemini, Copilot, Perplexity, and DeepSeek. You’ll learn prompt engineering techniques, strategic writing workflows, and business automation with practical, hands-on exercises.
The course also emphasizes responsible AI use, addressing data privacy, governance, ethical prompting, and compliance standards — ensuring your AI productivity aligns with organizational integrity.
By the end of the course, participants will be ready to confidently apply Generative AI across emails, reports, presentations, and automation tasks, transforming the way they work.
Module 1: Foundations of Generative AI & Responsible Use
Learn what Generative AI is, understand key terms (LLMs, NLP, tokens, fine-tuning), and compare popular tools (ChatGPT, Gemini, Copilot, Perplexity, DeepSeek, Claude). Understand privacy risks, hallucinations, and ethical prompting frameworks aligned with PDPA and GDPR.
Module 2: Gen AI Prompting Techniques
Discover how to craft high-quality prompts using tone, structure, and intent. Learn the “Ultimate Prompt Method” and experiment with custom instruction training and fine-tuned models for domain-specific use.
Module 3: The Art of Personalization
Train AI to match your writing style, use top AI detection tools, and configure custom instructions to mimic your professional tone and communication flow.
Module 4: Strategic Communication & Business Writing Use Cases
Use AI to generate compelling proposals, SOPs, and summaries. Apply Chain-of-Thought and Tree-of-Thought prompting for complex reasoning and data summarization. Learn to translate and simplify technical or legal language.
Module 5: Supercharging Spreadsheets with AI
Use AI to generate formulas, macros, and charts in Excel or Google Sheets. Perform data cleaning, visualization, and analysis with reasoning models. Automate repetitive reporting and data entry tasks.
Module 6: User Experience Simulation Using AI
Create custom GPTs for chat scenarios, map stakeholder journeys, and generate personalized client scripts. Simulate real-world conversations with different personalities for training or advisory purposes.
Module 7: Mastering Presentations Using AI
Generate slide content, layouts, and custom images using AI. Apply copyright-safe visual generation practices and evaluate deck quality using AI feedback tools.
Module 8: Automation Trends & The Future of Work
Explore AI agent workflows, custom-trained enterprise models, and prompt engineering as a future-ready skill. Learn to redesign roles around AI orchestration and oversight.
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Frequently Asked Questions (FAQs)
Do I need coding knowledge?
No. The course is designed for non-technical professionals.
Will I use real AI tools?
Yes. You’ll use ChatGPT, Gemini, DeepSeek, and other AI platforms in class.
Is the course tool-agnostic?
Yes. You’ll compare major AI tools and understand when to use each.
Will I learn prompt engineering?
Yes. You’ll master structured prompting frameworks for writing, automation, and personalization.
Is responsible AI use included?
Yes. Data ethics, compliance, and safe usage are core learning components.