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Transforming SMEs with AI

This 2-day course introduces SME leaders and professionals to the practical use of Artificial Intelligence for business transformation. Learn prompt engineering, explore AI tools for different business functions, and create actionable AI implementation roadmaps customized for your organization.

Duration:

Fees with SST:

2 Days

RM 2,700.00

Small and medium enterprises (SMEs) are uniquely positioned to benefit from Artificial Intelligence — improving speed, productivity, and decision-making without the need for massive investment.


This 2-day instructor-led course equips participants with the foundational understanding of AI and hands-on experience using tools like ChatGPT, MidJourney, and Leonardo AI to transform day-to-day operations. The program focuses on six critical SME functions: leadership, HR, finance, operations, sales, and training, showing how AI can streamline processes, enhance customer engagement, and drive smarter business outcomes.


Through interactive workshops, case studies, and department-specific activities, participants will design an AI roadmap aligned with their organization’s goals — ensuring transformation that’s both impactful and realistic.

Module 1: Introduction to AI and Prompt Engineering

  • What AI means for SMEs — automation, efficiency, and insights

  • Generative vs. Analytical AI tools (e.g., ChatGPT, MidJourney, Leonardo AI)

  • Fundamentals of prompt engineering and use case design

  • Hands-on: Crafting effective prompts for emails, reports, and content


Module 2: AI Applications in HR Management

  • AI in talent acquisition, payroll, performance tracking, and engagement

  • Exercise: Design an AI-powered HR solution


Module 3: AI for Financial Management

  • Automating financial reports, forecasting, and fraud detection

  • Hands-on: Use AI to streamline budgeting and expense analysis


Module 4: AI-Powered Procurement in Operations

  • Vendor selection, contract analysis, and inventory optimization using AI

  • Group Activity: Design a procurement workflow powered by predictive analytics

Module 5: AI in Sales and Marketing

  • Personalizing customer experiences using AI chatbots and data insights

  • Automating campaigns and content generation

  • Exercise: Build a simple AI-driven marketing campaign


Module 6: AI Integration in Training and Development

  • AI for skill assessments, learning paths, and gamified engagement

  • Hands-on: Create an AI-powered learning module


Module 7: Building an AI Roadmap for SMEs

  • How to integrate AI sustainably — governance, KPIs, and change management

  • Workshop: Develop your departmental AI strategy


Module 8: Presentation and Feedback

  • Teams present AI roadmaps and receive feedback

  • Outcome: Refined, department-ready AI adoption plan

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Frequently Asked Questions (FAQs)

Is this course technical?

No. It’s designed for professionals without programming backgrounds.

Will I use real AI tools?

Yes. You’ll work with ChatGPT, MidJourney, and other practical AI applications.

Can I create an AI plan for my company?

Yes. The final module helps you build a department-level AI roadmap.

Does it include case studies?

Yes. Case studies from Malaysian and regional SMEs are included.

Can I use this for multiple departments?

Yes. The structure allows parallel planning for HR, finance, operations, and more.


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