At the end of this course, you will be able to:

Understand how to support people learn what they need to during change
Appreciate different approaches to change management and their implications for supporting individuals through change and understand why people react as they do and how delegates can help individuals through the change process
Appreciate why teams are important in change, understand what factors contribute to team success and understand how teams change and develop and so help delegates to deliver improvements in team performance
Identify key metaphors describing how organisations change and how these can help delegates plan appropriate action during change
Understand what assumptions people may have about organisational change
Formulate an integrated model of the change management process and how this can help delegates to introduce successful change within an organisation
Know what key areas need to be considered are when planning organisational change and understand the difference between management and leadership
Identify different leadership styles and their effects on the change process
Understand the important role leaders have to play in change management
Begin to develop a healthy response to the demands of change management leadership
Take the Change Management Practitioner Certification exam

CMP: Change Management Practitioner