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ACA: Agile Change Agent

ACA: Agile Change Agent

RM 5,400.00Price

The ACA: Agile Change Agent course teaches you and your colleagues how to scope, plan, and manage change initiatives, with a focus on learning strategies that you can apply to projects and change initiatives.

 

Training Duration: 3 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
  • Exam is included

 

Download Course Outline

  • Agile approaches are increasingly adopted by organizations as they recognise the need to respond quickly and easily in a world of complex and continuous change.


    For those responsible managing change (e.g. project managers / change managers), professional development opportunities are readily available and relatively easy to identify.


    But what about wider team members involved in ‘making change happen’? They don’t necessarily need a full project/change manager qualification and managing/implementing change isn’t necessarily their day job. But they do need to understand the impact of Agile working and the effects of change, so they’re better prepared to support the implementation of Agile and change, those leading initiatives and those impacted by change.

Frequently Asked Questions

ITIL Transformation Version 5 is an advanced certification that teaches professionals how to lead digital, organizational, and service transformation using ITIL best practices.

This course is suitable for IT leaders, transformation managers, programme managers, service managers, enterprise architects, consultants, governance professionals, and digital transformation specialists.

You will learn the ITIL Transformation Model, governance patterns, execution strategies, AI governance, continual improvement, organizational change management, and transformation measurement.

Participants should hold any ITIL 4 certification, ITIL® Foundation Version 5, or ITIL® Foundation Bridge Version 5 before attending this course.

Yes. The course prepares participants for the PeopleCert ITIL® Transformation Version 5 certification examination.

Yes. This course is HRDC claimable, subject to HRDC approval and your organization's eligibility requirements.

Yes. The course can be customized to align with your organization's transformation roadmap, governance model, digital strategy, and operational objectives.

ITIL Transformation Version 5 explores how AI supports readiness assessments, adaptive governance, operational decision-making, automation, and continual improvement through the ITIL AI Capability Model.


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