Get more done with less — unlock the productivity power of AI for writing, analysis, and communication.
From SOPs to pitch decks — discover how AI can enhance every part of your daily work.
Learn how to speak AI’s language and guide tools like ChatGPT to deliver real business value.
Course Overview
AI is no longer futuristic — it’s already changing how work gets done. From faster document creation to smarter decision support, Generative AI is helping professionals boost productivity and reclaim time.
This 2-day instructor-led course equips you with practical knowledge of Generative AI tools like ChatGPT, Gemini, Copilot, and DeepSeek. You’ll learn prompt engineering, document personalization, summarization, spreadsheet analysis, presentation creation, chatbot simulation, and more.
With a strong emphasis on business applications, this course is ideal for teams who want to automate content, improve communication, and reduce friction in daily workflows — all while using AI responsibly and ethically.
Learning Objectives
Prompt engineering for writing, summarization, and personalization
Using AI to generate proposals, SOPs, business ideas, and summaries
AI-enhanced spreadsheet work (formulas, macros, charts, data cleaning)
Simulating chatbots, stakeholder voices, and customer personas
Designing and improving PowerPoint decks with AI
Responsible use of AI (ethics, privacy, hallucination risk, governance)
Understanding the future of AI-powered roles and automation trends
Who Should Attend
Executives, team leaders, and knowledge workers
Professionals involved in communication, planning, reporting, or presentations
HR, marketing, operations, and client-facing professionals
Anyone who wants to integrate AI into their daily business toolkit
Prerequisites
Familiarity with basic digital tools (Excel, Google Docs, PowerPoint)
No programming or AI background required
Course Modules
Module 1: Foundations of Generative AI & Responsible Use
LLMs, NLP, tokenization, model fine-tuning
Comparing ChatGPT, Gemini, Claude, Copilot, DeepSeek
Governance frameworks (PDPA), privacy risks, ethical prompting
Module 2: Gen AI Prompting Techniques
Prompting frameworks, tone, vocabulary, writing style
“Ultimate Prompt” method and custom instruction use
Fine-tuning with data (PDF, web search, domain prep)
Module 3: The Art of Personalisation
Mimicking personal voice and writing style
Detecting AI-generated content
Customizing AI outputs with top detection tools
Module 4: Strategic Communication & Business Writing
Using AI for SOPs, business proposals, and multi-language translation
Tree of thought vs chain of thought reasoning
Summarizing documents (financial, legal, IR reports)
Module 5: Supercharging Spreadsheets with AI
Generating formulas, macros, visualizations
Data cleaning, pattern recognition, predictive analytics
Automating reporting with reasoning models
Module 6: User Experience Simulation Using AI
Simulating conversations and stakeholder voices
Creating user personas and GPT-based chat simulations
Personalized pitches across channels (email, call, presentation)
Module 7: Mastering Presentations Using AI
Generating slides, layout suggestions, and images
Copyright awareness in AI-generated visuals
AI evaluation and improvement of presentation decks
Module 8: Automation Trends & The Future of Work
Introduction to AI agents and multi-step workflows
Role redesign in an AI-augmented workplace
Prompting as a business communication skill
Professional Outcomes
Completing this course positions you as a Generative AI Power User, Business Prompt Engineer, or AI-Enhanced Knowledge Worker — enabling you to lead digital productivity transformations within your team.
Certification Details
No specific exam for this course
Frequently Asked Questions
Do I need coding knowledge?
No. The course is designed for non-technical professionals.
Will I use ChatGPT and other tools hands-on?
Yes. You’ll practice with real tools like ChatGPT, Gemini, DeepSeek, and more.
Is this course focused on writing or automation?
Both. You’ll use AI for content creation, spreadsheet automation, and simulation.
Is prompt engineering difficult?
No. The course breaks it down into frameworks you can reuse immediately.
Is this a Microsoft, Google, or CertNexus certification course?
No. This is a GemRain custom-developed course.
Is this HRDC claimable?
Yes. It’s fully HRDC claimable for eligible Malaysian employers.
Can I run this course for my entire team or department?
Yes. GemRain offers private delivery for internal upskilling initiatives.
Will I get a certificate?
Yes. A GemRain certificate is provided upon course completion.