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Microsoft Power Virtual Agents


This one-day express training is designed to equip participants with fundamental skills to understand and build conversational AI technology using low code/no code chatbots with Microsoft Power Virtual Agents. This overview training is best for participants who want to embark on developing low code/no code chatbots and explore the possibilities and opportunities offered by Power Virtual Agents.


After completing this workshop, participants will be able to:

  • Understand conversational AI technology offered by the low code/no code platform of Power Virtual Agents

  • Build and publish chatbots using Power Virtual Agents.


This workshop has been designed for beginners and users with little or no prior experience of logical programming or conversational AI knowledge. Simply put, it is for every walk of life!


Module 1: Introduction to Power Virtual Agents

  • Understanding conversational AI with chatbots

  • Low code/no code chatbots with Power Virtual Agents

Lab: - Setting up an Office 365 tenant

  • Signing up for Power Virtual Agents licence

  • Building your first chatbot

  • Topics, entities, and variables

Module 2: Power Automate integrations

  • Integrating Power Automate flows into Power Virtual Agents bots

Lab: - Integrate prebuilt Power Automate flows

  • Building Power Automate flows for your chatbot

  • Authentication

  • Exporting and importing a chatbot

Module 3: Microsoft Teams integration

  • Integration of Power Virtual Agents bots into Microsoft Teams

Lab: - Create a chatbot in Microsoft Teams

  • Control who can chat with the bot


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Microsoft Power Platform

This assessment is designed to evaluate your understanding of the Microsoft Power Platform. The questions cover the key components of the platform, including Power Apps, Power BI, Power Automate, and Power Virtual Agents, and how they interact with Microsoft Teams to improve collaboration, productivity, and custom application development. By completing this assessment, you will gain insights into the various capabilities of the Power Platform and its role in enhancing teamwork and automating processes within Microsoft Teams. This knowledge will help you effectively leverage the platform to optimize your organization's workflow and harness the potential of data-driven decision-making.

Related Courses

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GRC-117: Building Custom AI Chatbots Using Power Virtual Agents



Empower everyone to easily create conversational bots.


One of the greatest ways to immediately start reaping the benefits of your AI-driven assistance, such as decreased expenses, more engaged consumers, and increased employee happiness, is to design your chatbot using solid, easy-to-use software.


Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • HRDCorp SBL-Khas Claimable


Download Course Outline

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