top of page
DITSM: DevOps And ITSM

DITSM: DevOps And ITSM

RM 2,000.00Price

Since DevOps is gaining momentum, one-size-fits-all solutions or formulae that ensure a successful DevOps implementation do not exist. In an organization where ITIL processes have been part of organizing the life cycle of a service, the challenge is to identify the areas where you will get the most value for money through improved collaboration in and between multidisciplinary teams in DevOps initiatives.

 

How can organizations benefit from DevOps and ITIL methodologies? That is why this DevOps and IT Service Management training will prepare students to review and consider how ITIL processes applied in a pragmatic, and customized manner, can make a significant impact on delivering IT services. Students will be prepared to be judicious in the way that they apply continuous improvement on processes, in this way organizations benefit from DevOps and ITIL methodologies.

 

Training Duration: 1 Day

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

  • This 1-day DITSM: DevOps And ITSM training provides you with the basic knowledge required for the effective utilization of ITSM skill sets in any DevOps organization. The training focuses on the essential knowledge of the two different worlds, ITSM and DevOps, and how they complement each other.

     

    It helps you know how the DevOps movement fits perfectly with ITSM. The various group discussions and the case study are the primary ingredients of this course that help you understand a DevOps movement in an organization.

Frequently Asked Questions

ITIL Transformation Version 5 is an advanced certification that teaches professionals how to lead digital, organizational, and service transformation using ITIL best practices.

This course is suitable for IT leaders, transformation managers, programme managers, service managers, enterprise architects, consultants, governance professionals, and digital transformation specialists.

You will learn the ITIL Transformation Model, governance patterns, execution strategies, AI governance, continual improvement, organizational change management, and transformation measurement.

Participants should hold any ITIL 4 certification, ITIL® Foundation Version 5, or ITIL® Foundation Bridge Version 5 before attending this course.

Yes. The course prepares participants for the PeopleCert ITIL® Transformation Version 5 certification examination.

Yes. This course is HRDC claimable, subject to HRDC approval and your organization's eligibility requirements.

Yes. The course can be customized to align with your organization's transformation roadmap, governance model, digital strategy, and operational objectives.

ITIL Transformation Version 5 explores how AI supports readiness assessments, adaptive governance, operational decision-making, automation, and continual improvement through the ITIL AI Capability Model.


Contact Us

Enquiring as
Self Funded
Company Funded
bottom of page