ITIL 4
TRAINING AND CERTIFICATION

Discover FitSM®, a lightweight and free standards family that simplifies service management in IT service provision. Ideal for professionals seeking quick recognition for their ITSM competencies, FitSM® enables effective implementation of processes without the complexity of other frameworks. With auditable standards and a focus on core processes, it ensures essential elements for standardized IT Service Management. Get started with FitSM® today.

Training Duration: 2 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Download Course Outline

ITIL 4 Specialist Create, Deliver, and Support is designed for ITSM professionals who are responsible for the end-to-end delivery of IT-enabled and digital goods and services.

CDS offers advice on the cultural and team management components of product and service management, as well as an introduction of the many tools and technology available to help with service management.

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.

Download Course Outline

Lead your business into the digital age and learn new digital strategy skills you need to succeed.

This module focuses on the importance and challenges of creating an appropriate digital strategy to enable the success of businesses and how it can (and should) be integrated to the IT strategy and aligned with the wider organization’s goals.

It explores the use of ITIL framework to support organizations in their digital transformation journey by providing a structured and flexible approach for addressing service management
challenges and utilizing the potential of modern technology to get the most value from digital technology. It also adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to the very strategic level among companies and business leaders.

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.

Download Course Outline

ITIL 4 Strategist Direct, Plan, and Improve is designed at managers of all levels who are responsible for setting direction and strategy, as well as establishing a team that is always improving.

Break through silos and successfully cascade goals across teams by aligning governance and business objectives. Encourage a culture of continuous product and service improvement. To remove waste and stimulate feedback loops, learn how to construct reporting cycles and use Lean, Agile, and DevOps methods of working.

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.

Download Course Outline

Fostering mutually beneficial relationships between service providers and stakeholders is essential to building successful IT or digital services that meet customer needs.

ITIL4  Specialist Drive Stakeholder Value is aimed at practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers.

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.

Download Course Outline

ITIL 4 Specialist High Velocity IT certification is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.

Learn how to balance working with complex, adaptive systems with flexible processes that adjust to changing environments and route causes. Understand how small but powerful improvements to individual organizational approaches can contribute to creating value in high velocity environments.

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.

Download Course Outline

Designed for candidates who have already invested in ITIL v3, the ITIL 4 Managing Professional Transition module provides a straight-forward transition path across to ITIL 4.

The Transition module enables candidates to gain the up-to-date skills and knowledge needed to navigate the digital service economy, whilst recognizing their previous achievements. It consists of a mandatory 5-day training and exam at the end of the course. Successful candidates are awarded the ITIL 4 Managing Professional designation.

Training Duration: 5 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Download Course Outline

ITIL 4: The new standard in IT Service Management.

The ITIL 4 Foundation credential is intended to provide as an introduction to ITIL 4, allowing candidates to see IT service management via an end-to-end operational model for the creation, delivery, and continuous improvement of technology-enabled goods.

ITIL 4 Foundation is the perfect starting point for professionals wanting to gain a better understanding of IT and digital service delivery. Developed by IT Service Management experts, this certification will provide learners with unparalleled knowledge about efficient service management techniques that can help their organisation take advantage of modern technologies.

From there it's possible to level up with either the Managing Professional or Strategic Leader certifications - two highly sought-after qualifications designed specifically for today’s tech pros!

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Learn IT best practices. Increase your organization's efficiency and effectiveness with IT Service Management (ITSM) training and certification today.

Download Course Outline

ITIL 4 is an extension of ITIL v3, allowing enterprises to integrate the new ways of working demanded by the modern digital environment in a practical and flexible manner. The fast-paced and complicated environment we live in, as well as new methods of working and emerging practices, are reflected in this ITIL version. All of these skills are necessary not only for ITSM experts, but also for a broader variety of workers involved in digital transformation. The goal of ITIL 4 is to give complete guidance for managing information technology in a modern service economy to enterprises and professionals.

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

Download Course Outline