Generative AI Training Pathway for Organizations and Professionals

Modern organizations rely on data-driven decision-making, but traditional dashboards only reveal what has already happened. To remain competitive, businesses must unlock predictive and intelligent analytics that reveal patterns, forecasts, and anomalies hidden within their data.

This course introduces participants to the AI capabilities built directly into Microsoft Power BI, enabling them to transform traditional reports into intelligent analytical tools.

Participants will learn how to apply AI visuals, machine learning models, natural language queries, and predictive analytics within Power BI. The course also explores integrations with Azure AI services for advanced analytics, helping organizations derive deeper insights from structured and unstructured data.

Through hands-on exercises and practical scenarios, participants will learn how to create AI-powered reports that automatically detect trends, highlight anomalies, and generate actionable insights for business stakeholders.

By the end of the course, participants will be able to design intelligent Power BI solutions that not only visualize data but also help predict outcomes and guide strategic decision-making.

raining Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRDCorp SBL-Khas Claimable

Build AI Powered Workflows and Agents Using n8n is a practical, instructor-led program designed to help professionals design, build, and deploy AI-driven automations without the need for deep coding expertise. As organizations increasingly adopt Generative AI to enhance efficiency and customer experience, this course equips learners with the skills to turn AI capabilities into working, scalable workflows.

Generative AI tools such as ChatGPT, Claude, Gemini, and Hugging Face have transformed how content is created and decisions are supported. However, real business value is unlocked when these tools are orchestrated into automated workflows that connect data, applications, and actions. This course bridges that gap by combining AI fundamentals with hands-on automation using n8n, a powerful open-source no-code and low-code automation platform.

Over two days, participants progress from understanding AI and automation concepts to building real-world AI-powered workflows and agents. The program balances conceptual clarity with practical implementation, ensuring learners can confidently apply what they learn in their own organizations.

Training Duration: 2 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

Executives today manage an overwhelming volume of information — emails, meetings, reports, presentations, and strategic documents. Microsoft 365 Copilot serves as an AI-powered executive assistant capable of analyzing data, summarizing complexities, and generating polished executive communication at scale.

This 1-day instructor-led Microsoft 365 Copilot Scenarios for Top Management Executives course equips leaders with real-world Copilot scenarios to accelerate:

• strategic decision-making,

• board-level communication,

• performance and financial reporting,

• risk and opportunity analysis,

• market and competitor insights,

• staff alignment and leadership messaging,

• meeting intelligence and action tracking.

Top Management Executives will walk away with a complete Copilot workflow designed to increase clarity, strategic focus, and organizational influence — enabling them to lead with higher precision, speed, and impact.

Training Duration: 1 Day

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

The future of Human Resources is intelligent and automated. Microsoft 365 Copilot enables HR professionals to handle complex administrative and analytical tasks faster — improving decision-making, communication, and employee experience.

This instructor-led workshop for Microsoft 365 Copilot Scenarios for HR Department provides end-to-end guidance on applying Microsoft 365 Copilot in real HR workflows. Participants will learn to create and summarize HR documents, generate reports, visualize employee data, and produce presentations — all using AI-powered automation within familiar Microsoft tools.

Whether it’s crafting job descriptions, analyzing compensation data, or summarizing meeting discussions, this course equips HR teams with actionable techniques to adopt Copilot responsibly, securely, and efficiently.

Training Duration: 1 Day

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

Automating Admin & Workflows for Project Owners is a practical, instructor-led programme designed for non-technical project leaders who are overwhelmed by manual reporting, scattered spreadsheets, and disconnected workflows. Instead of spending hours chasing updates and compiling status reports, participants learn how to build a “Smart PMO” that automates administrative processes using no-code tools.

In many industries such as construction, logistics, events, and corporate services, a common challenge exists: what happens on-site or in operations often does not match what is recorded in the office. This disconnect creates reporting errors, missed deadlines, and poor visibility for decision-makers. This course addresses that problem by teaching participants how to restructure existing spreadsheets into structured “Smart Trackers” and connect them with automation workflows.

Over two days, learners combine Google Sheets for structured tracking, n8n for automation, and AI tools for intelligent data processing. The focus is not on coding but on practical implementation using drag-and-drop logic and ready-made templates.

Training Duration: 2 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

Microsoft Copilot Studio enables organizations to create powerful, conversational AI agents that automate processes, simplify support functions, and enhance productivity. This course provides a complete, structured pathway—from beginner understanding to expert-level design and deployment.

Participants will learn how to:

• build conversational flows using topics and triggers,

• design prompt-driven logic for accurate responses,

• integrate data sources such as SharePoint, Dataverse & external APIs,

• embed Power Automate actions into their bots,

• design multi-turn conversations,

• handle exceptions, fallbacks & escalation paths, and

• deploy AI agents with governance, safety controls, and analytics.

By the end of the Microsoft Copilot Studio from Beginner to Expert course, participants will have the skills to create production-ready AI agents aligned with business requirements across HR, finance, operations, customer service, and more.

Training Duration: 3 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

Modern marketing teams are overloaded — drafting content, analyzing performance, preparing reports, managing campaigns, and communicating across multiple channels. Microsoft 365 Copilot changes this by automating the heavy lifting directly inside the tools marketers use every day.

This 1-day instructor-led Microsoft 365 Copilot Scenarios for Marketing Department course teaches marketing professionals how to use Copilot for:

• content creation (blogs, captions, emailers, ads, scripts),

• brand voice refinement & rewriting,

• campaign planning & competitor analysis,

• market research & customer segmentation,

• performance reporting in Excel,

• social content repurposing across multiple formats, and

• meeting and brief summarization using Teams Copilot.

Participants will leave with hands-on experience and a library of actionable Copilot prompts tailored to marketing functions — enabling faster delivery, clearer messaging, and smarter decision-making.

Training Duration: 1 Day

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

Want to automate internal processes, onboarding, or customer inquiries—without writing a single line of code? The Modernize Operations with Tailored GPTs and AI Chatbots course is a 2-day, hands-on training that empowers HR teams, trainers, marketers, and support professionals to design and deploy AI solutions using platforms like ChatGPT Plus and Dify—no tech background required

Why companies should care:
Teams waste up to 30% of their time on repeatable questions and tasks. With AI assistants trained on your actual knowledge base, that time becomes savings—and productivity.

Training Duration: 2 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

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Responsible AI for Corporate Governance, Risk & Compliance is a strategic, instructor-led programme designed to help GRC professionals manage the opportunities and risks introduced by artificial intelligence. As AI systems become embedded in enterprise decision-making—from predictive analytics to generative tools and autonomous agents—organizations must strengthen governance structures to ensure accountability, transparency, and regulatory alignment.

AI introduces new categories of risk that traditional control frameworks may not fully address. These include algorithmic bias, explainability limitations, hallucinations in generative models, cybersecurity vulnerabilities, and systemic supply chain exposure. This course provides a structured approach to understanding these risks and integrating AI governance into existing enterprise risk management and compliance frameworks.

Over two days, participants explore three AI paradigms—Predictive, Generative, and Agentic—and examine how each impacts governance, risk oversight, and compliance obligations. The course incorporates emerging regulatory and policy frameworks, including NIST AI RMF, the EU AI Act, Malaysia’s AIGE guidelines, and PDPA requirements. Participants learn how to interpret these frameworks and translate them into practical control mechanisms and governance structures.

Training Duration: 2 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

Finance teams are under constant pressure to deliver accurate, timely reports — while juggling emails, reconciliations, performance analyses, and decision-support documentation. Microsoft 365 Copilot Scenarios for Finance Department elevates finance by turning repetitive work into automated workflows.

This scenario-driven course helps finance professionals use Copilot to:

• analyze financial datasets,

• create dashboards & performance insights,

• transform raw numbers into explanations and narratives,

• summarize audit documents or meeting transcripts,

• write financial memos & management updates,

• automate month-end reporting cycles.

Participants will learn how Copilot enhances forecasting, budgeting, cost analysis, and financial communication, giving finance teams more time for strategic decision-making.

Training Duration: 1 Day

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

Sales professionals often spend more time preparing to sell than actually selling — drafting proposals, researching leads, writing follow-ups, summarizing emails, and generating reports. Microsoft 365 Copilot solves this by becoming a virtual sales assistant inside Outlook, Teams, Word, PowerPoint, and Excel.

This Microsoft 365 Copilot Scenarios for Sales Department hands-on 1-day workshop walks participants through actual sales scenarios and teaches them how to:

• research prospects instantly,

• write effective outreach messages,

• summarize long email threads,

• create proposals and pitch decks in minutes,

• generate forecast summaries and opportunity insights,

• capture meeting minutes and next steps automatically, and

• streamline daily sales documentation.

By the end, participants gain a complete Copilot-driven workflow that improves response time, increases productivity, and drives faster deal velocity across the entire sales pipeline.

Training Duration: 1 Day

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• HRD Corp SBL-Khas Claimable

Enhancing the Advisory Role in Financial Sales with Generative AI – Revolutionize Relationship Banking with the Power of GPT

The financial services industry is evolving fast—today’s clients expect personalized, data-driven advice delivered instantly. The Enhancing the Advisory Role in Financial Sales with Generative AI course is a 2-day hands-on program designed specifically for sales professionals in banking and finance, empowering them to leverage ChatGPT to redefine customer engagement, automate advisory processes, and increase conversion rates​.

What you’ll master:

• Use GPT models to segment customers and deliver hyper-personalized recommendations

• Craft AI-generated sales scripts tailored to each stage of the AIDA marketing funnel

• Simulate real-world advisory conversations to handle objections and close deals confidently

• Understand data privacy (PDPA, GDPR) and design safe AI workflows for regulated industries

• Build failsafe mechanisms and fine-tune your model for maximum accuracy and compliance

AI-driven personalization has been shown to increase sales conversion by up to 20% and reduce operational costs. With tools like GPT, your advisory team can deliver consistent, scalable, and effective communication—while ensuring regulatory compliance.

If you’re a Relationship Manager, Sales Advisor, or Product Manager, this course equips you with the future-proof skills to:

• Automate low-touch interactions

• Deliver high-value conversations at scale

• Stay relevant in a digitally transforming industry

No AI background required. This course is built for finance professionals—taught in a way that’s practical, compliant, and immediately applicable.

Training Duration: 2 Days

• Certificate Of Completion Available
• Group Private Class
• VILT Class Available
• SBL-Khas Claimable

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