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Soft Skills Training Courses

Soft skills play a pivotal role in bolstering interpersonal prowess, thereby propelling career advancement and fostering business success. Irrespective of your role as a small business proprietor, entrepreneur, or seasoned professional, the cultivation of soft skills stands as a cornerstone for fostering meaningful connections and adeptly navigating the dynamic terrain of the business world.


In today's competitive landscape, possessing technical proficiency alone may not suffice in securing sustainable success. It is the finesse in communication, emotional intelligence, and adaptability—collectively known as soft skills—that truly distinguishes individuals and enterprises in achieving their objectives.


Effective communication serves as the bedrock upon which successful collaborations and client relationships are built. The ability to articulate ideas succinctly, listen attentively, and convey empathy fosters an environment conducive to mutual understanding and collaboration. Moreover, adept communicators possess the acumen to resolve conflicts diplomatically, thereby fostering harmonious work dynamics and client satisfaction.


Emotional intelligence, another cornerstone of soft skills, empowers individuals to navigate diverse interpersonal dynamics with finesse and grace. By honing the ability to recognize and manage one's emotions and those of others, professionals can foster trust, resolve conflicts amicably, and inspire collective motivation within teams. Moreover, a heightened sense of empathy enables leaders to tailor their approach to individual needs, thereby fostering a culture of inclusivity and empowerment within their organizations.


Adaptability stands as a quintessential soft skill, especially in the face of ever-evolving market dynamics and technological advancements. Professionals adept in embracing change demonstrate resilience and agility in confronting unforeseen challenges, thereby positioning themselves and their businesses for sustained growth and innovation.


In essence, the cultivation of soft skills transcends mere competency—it embodies a commitment to personal and professional development, a dedication to fostering meaningful connections, and a resilience to navigate the complexities of the modern business landscape. As such, investing in the refinement of soft skills emerges not only as a prudent career strategy but also as a catalyst for unlocking unparalleled opportunities for growth and success.


Elevate your career trajectory and fortify the foundations of your business by prioritizing the cultivation of soft skills. Embrace effective communication, nurture emotional intelligence, and champion adaptability—empowering yourself to thrive amidst the myriad challenges and opportunities that lie ahead. With cultivated soft skills at your disposal, you pave the way for enduring success and impactful contributions in the ever-evolving realm of business.

Soft Skills

CLPM-102 Electronic Know-Your-Customer for Financial Institutions

CLPM-102 Electronic Know-Your-Customer for Financial Institutions

RM2,400.00

ILT/VILT

Acquire a comprehensive understanding of e-KYC implementation in financial services. Discover regulatory compliance, risk management, and best practices to streamline customer onboarding and enhance operational efficiency.

 

Unlock the potential of e-KYC implementation in the financial services industry with our comprehensive training program. Designed for professionals at all levels, including managers, business owners, product owners, process owners, and operations and customer support personnel, this course provides a holistic understanding of e-KYC and its significant impact.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

CLPM-103: The Effectiveness of Standard Operating Procedures (SOP)

CLPM-103: The Effectiveness of Standard Operating Procedures (SOP)

RM2,400.00

ILT/VILT

Discover the power of Standard Operating Procedures (SOPs) to streamline operations, maximize productivity, and enable scalability. Learn practical techniques to save costs and drive consistent performance.

 

Unlock the potential of your business operations with "The Power of Standard Operating Procedures" training program. Many businesses struggle to scale effectively, even with talented teams and digital technology investments. This systematic methodology focuses on creating efficient and scalable processes through the implementation of SOPs. By harnessing SOPs, businesses can save costs, maximize productivity, deliver consistent operational performance, retain knowledge, manage remote work expectations, document existing processes, minimize non-compliance issues, and pave the way for further digital transformation initiatives.

 

This course is designed for professionals at all levels, including managerial roles, business owners, product owners, process owners, operations, and customer support personnel. No matter the size or industry, efficient business processes are essential for success. Innovation is a synergy between people, processes, and technology, and proper processes pave the way for cost-saving automation.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable

 

Download Course Outline

CMG-HS: Driving Change - Change Maker's Guide

CMG-HS: Driving Change - Change Maker's Guide

RM2,619.00

ILT/VILT

Are you a leader, aspiring leader, or change agent with a burning desire to make a lasting impact through transformative change within your organization? If you've felt the frustrations of navigating conventional thinking, struggled to generate innovative ideas, or found it challenging to leverage your time and resources effectively, then the Driving Change: Change Maker's Guide is tailor-made for you.

 

In this dynamic 2-day program, we understand the challenges you face in driving change. Are you struggling to break down your ambitious goals into manageable milestones? Is the conventional approach stifling your creativity? Do you find it challenging to optimize your time and resources for maximum efficiency? Our course has been meticulously designed to address these pain points and empower you with practical solutions.

 

The objectives of this program align directly with your needs. Recall the 333 ideas exercise to ignite your creativity. Identify your success paradigm to boost your chances of achieving your goals. Examine your activities and learn how to leverage your time, energy, and resources more efficiently.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
  • In collaboration with Quantum Leapers

 

Download Course Outline

ELP: Employment Law Programme

ELP: Employment Law Programme

RM2,800.00

ILT/VILT

The Employment Law Programme course covers a wide range of topics, including probation, resignation under duress, frustration of contract, constructive dismissal, poor performance, sexual harassment, absenteeism, sleeping on duty, medical benefits, drug consumption, compensation in lieu of reinstatement, and conducting a proper domestic inquiry.

 

The course is based on recent landmark awards handed down by the Industrial Court throughout 2023, highlighting many shortcomings in HR practices. These include failing to frame charges with essential details of alleged misconduct, failing to follow procedures for conducting a Domestic Inquiry, failing to consider mitigating factors before imposing punishment, and failing to consider proportionality in imposing punishment.

 

By attending this course, HR professionals will gain a deep understanding of these issues and learn how to avoid costly mistakes. The course will also give them the tools and strategies to deal with HR issues more effectively and efficiently.

 

In conclusion, sending your HR team and Line Managers to attend this training course is a valuable investment that can significantly enhance your organization’s HR practices and reduce the risk of costly legal disputes.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • HRDCorp SBL-Khas Claimable

 

Download Course Outline

EMC-HS: Empowering Confidence, Communication & Pressure Management

EMC-HS: Empowering Confidence, Communication & Pressure Management

RM3,811.00

ILT/VILT

Empowering Confidence, Communication & Pressure Management: Self-Assurance, Communication, Stress Handling Program

 

Are you a corporate professional, entrepreneur, small business owner, student, young professional, or someone navigating a high-pressure environment? Do you find yourself grappling with confidence issues, struggling with effective communication, and feeling overwhelmed by stress? The Confidence Mastery Program is not just a course; it's your gateway to transformative self-assurance, communication finesse, and stress handling expertise.

 

Corporate Professionals:

  • Are you aiming to climb the corporate ladder but hindered by self-doubt? Our program empowers you with the confidence and communication skills to stand out in your workplace, ensuring you're not just noticed but recognized for your leadership potential.

Entrepreneurs & Small Business Owners:

  • Running a business comes with its unique challenges. Gain the confidence to make impactful decisions, communicate effectively with stakeholders, and manage the stress that comes with entrepreneurial ventures.

Students & Young Professionals:

  • Embarking on your career journey can be daunting. The Confidence Mastery Program equips you with the self-assurance and communication prowess necessary to shine in interviews, presentations, and everyday interactions, setting you on the path to success.

Professionals in High-Pressure Environments:

  • Whether you're in healthcare, finance, or any high-stakes industry, our program provides you with the tools to handle pressure with grace, ensuring you perform at your best even in the most demanding situations.

Individuals Pursuing Career Advancement:

  • If you're looking to advance in your career, confidence and effective communication are non-negotiable. Our program focuses on elevating your leadership presence, enabling you to navigate professional challenges with poise.

 

Training Duration: 3 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
  • In collaboration with Quantum Leapers

 

Download Course Outline

GAP-HS: Goal Achievement Accelerator: Goal Attainment Speed-Up Program

GAP-HS: Goal Achievement Accelerator: Goal Attainment Speed-Up Program

RM3,811.00

ILT/VILT

Enroll in the Goal Achievement Accelerator and take control of your life. Don't just dream it—achieve it with our intensive 3-day program. If you're determined to accelerate your success, break free from limitations, and perform your goals, this program is your perfect solution. Inquire now and step into a new era of self-discovery, growth, and goal attainment!

 

Training Duration: 3 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
  • In collaboration with Quantum Leapers

 

Download Course Outline

GRC-107: Building A Data Literate Culture In Your Organization

GRC-107: Building A Data Literate Culture In Your Organization

RM15,000.00

ILT/VILT

The fee, RM15,000 is for group training for up to a maximum of 50 attendees.

 

When information becomes a valuable asset, data becomes a strategic priority. Data is becoming a competitive differentiator for top organizations as they focus on digital transformation while still in the early stages of adoption. Data serves as a significant catalyst for a company's digitalization and transformation activities.

 

Training Duration: 1 Day

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • HRDCorp SBL-Khas Claimable

 

Download Course Outline

HS-101: Train The Trainer Certification

HS-101: Train The Trainer Certification

RM2,788.00

ILT/VILT

Train The Trainer (TTT) course provides you with the necessary tools to initiate and implement workplace training, plus to evaluate the learning effectiveness towards continuous improvement. It helps you to transfer the required knowledge & skills, plus the expected behavioural change to the target audience via a step-by-step learning methodology.

 

Training Duration: 5 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
     

Download Course Outline

HS-102: Critical Thinking & Problem Solving

HS-102: Critical Thinking & Problem Solving

RM1,300.00

ILT/VILT

Highly successful organisations are renowned for developing internal climates where innovation and creative solutions thrive. This highly creative, yet practical training course explores what is involved in establishing such a business environment, and will
demonstrate to delegates how to develop innovative and creative solutions to real-world business problems when they return to their workplace.

 

Training Duration: 1 Day

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
     

Download Course Outline

HS-103: High Impact Business Writing Skills

HS-103: High Impact Business Writing Skills

RM2,600.00

ILT/VILT

Learn how to create business documents that say what you mean and achieve the results you want. This course not only covers the basics of how to improve your writing skills but also how to achieve the right result from your written correspondence.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
     

Download Course Outline

HS-104: High Impact Presentation Skills

HS-104: High Impact Presentation Skills

RM1,500.00

ILT/VILT

Activity driven program teaches skills that boost personal productivity and relationship building through increased understanding and effective implementation of the presentation process. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact when you are presenting your point at every given opportunity.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
     

Download Course Outline

HS-105: Leading With Emotional Intelligence

HS-105: Leading With Emotional Intelligence

RM1,500.00

ILT/VILT

Modern leadership is characterised by inspiring teams and guiding individuals and groups. Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

 

Training Duration: 2 Days

  • Certificate Of Completion Available
  • Group Private Class
  • VILT Class Available
  • SBL-Khas Claimable
     

Download Course Outline

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